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Terms and Conditions

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1. Introduction

Welcome to Lumivoire, your trusted source for premium skincare products. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

 

2. Use of the Website

You must be at least 18 years old to use this website. By using our website, you warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Lumivoire and is protected by international copyright and trademark laws. You may not use, reproduce, distribute, or create derivative works from any of the content on this website without our explicit written permission.

 

4. Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on this website are complete, reliable, current, or error-free. If a product offered by Lumivoire is not as described, your sole remedy is to return it in unused condition.

 

5. Pricing and Payment

All prices on our website are listed in Indian Rupees (INR) and are subject to change without notice. We accept various payment methods, including credit cards, debit cards, and online payment systems. By placing an order, you agree to pay the full amount for the products ordered, including any applicable taxes and shipping charges.

 

6. Shipping and Delivery

We aim to deliver your orders promptly. Typically, Lumivoire processes and delivered orders within 3 - 4 business days. Shipping times may vary depending on your location and the availability of products. Lumivoire is not responsible for delays caused by unforeseen circumstances or third-party delivery services.

 

7. Returns and Refunds

If you are not completely satisfied with your purchase, you may return the product within 10 days of receipt for a full refund or exchange, provided the product is unused and in its original packaging. Please refer to our Returns and Refunds Policy for detailed instructions on how to return a product.

 

8. Limitation of Liability

Lumivoire shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our liability, in any case, shall not exceed the amount paid by you for the product in question.

 

9. Indemnification

You agree to indemnify and hold Lumivoire, its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising out of or related to your use of the website or violation of these terms.

 

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of our website or these terms shall be subject to the exclusive jurisdiction of the courts of India.